Microsoft Dynamics CRM
Increase Your Business Success with Microsoft Dynamics CRM
Build customer loyalty to drive repeat business. Used by leading companies worldwide, business solutions from Microsoft Dynamics CRM are:
Free Microsoft Dynamics CRM Professional Server
Customers using Microsoft Dynamics GP Professional or Advanced Management Edition receive a free Microsoft Dynamics CRM server. ($4,999 value). Individual CRM user licenses must be purchased in addition to the free CRM Server. Also, the Microsoft Dynamics CRM Adaptor for Microsoft Dynamics GP is free.
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Among the rapid returns that flow from an investment in Microsoft CRM is an increase in the number of qualified sales leads and opportunities, better coordination of sales activities (leading to a more focused sales effort), and a sales force more aware of customer needs and histories.
Microsoft Dynamics CRM Sales Module includes:
- Opportunity Management
- Sales process management
- Pipeline optimization
- Order management
- Sales force management
- Sales literature
- Direct Email
Promotes more efficient and effective customer interactions by enabling users to respond more quickly to service issues, apply appropriate resources to service requests, and schedule and dispatch service resources in a timely fashion.
Microsoft Dynamics CRM Customer Service Module includes:
- Case Management
- Complete 360 degree view of customer information
- Automated routing and queuing
- Email management
- Service scheduling
- Searchable knowledge base
- Service contracts
Translating a wealth of available customer data into effective selling strategies is one of the great challenges in marketing. By creating a single view of every customer and storing it in a single, readily accessible location, Microsoft CRM enables users to better understand what customers are telling them. This knowledge can then be used to focus the marketing effort and execute smarter campaigns.
Microsoft Dynamics CRM Marketing Module includes:
- Campaign Management
- Marketing list management
- List segmentation
- Campaign execution
- Marketing reporting (track marketing information from response through the sales cycle)
Create a variety of enterprise applications by using Microsoft Dynamics CRM and the xRM
- What Matters Now
- Today's IT Forecast Abundant Cloud Computing
- Customer, How do I Love Thee
- Mobile CRM
- CRM ROI
- Why Your Company Should Be Using CRM Online
Visit the Official Microsoft website for more information by clicking HERE.