Support Plans        FAQ

Support Plans

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With a support plan, you’re never on your own if you have a problem. With a simple phone call or email, our experienced consultants will work with you to determine the cause of the issue and the best solution. The annual fee is based on your software system and number of users. Support plans have saved customers nearly $5,000 this year alone.



 
Standard Support
Premier Support
Technical Support

Hours based on # of users

Hours based on # of users
Classroom or Learn Over Lunch Webinar Training (cost of books additional)

1 free class per license and 50% off remaining

2 free classes per license and 50% off remaining
Free Attendance at Annual Symposium
Free User Groups
Annual Review with Account Executive
Discounted Consulting Rate
Lock on Consulting Rate
Hardware Purchase Advisory Services
Discounted Remote Monthly Balancing Services
Discounted Remote Payroll Processing Assistance

 

Contact DFC for your support plan quote.