GP Software Consultant
DFC Consultants, Ltd., a Microsoft Gold Certified Partner is looking for a positive and energetic individual to join our team as an Applications Consultant in our Fargo office. Salary DOE.
Mail resume and transcripts to: DFC Consultants, Ltd., Attn: Human Resources, 1320 1st Ave N, Fargo, ND 58102 or e-mail at careers@dfcconsultants.com.

Job Responsibilities

• Implement and support Dynamics GP and other ISV applications for new and existing customers including design, configuring, testing, data conversion and go live support
• Troubleshoot technical support issues; consulting with others to determine the most appropriate solution
• Considerable time in front of customers performing planning, training and implementation tasks by following the Sure Step Implementation Methodology
• Participation in sales cycle by providing pre-sales support and conducting product demonstrations
• Contribute to achieving and maintaining a high level of customer satisfaction and establishing a trusted advisor relationship with our customers
• Weekly time reporting for jobs worked
• Travel is required; estimate 60-75% of the time.

Requirements:

• Bachelor of Science or Arts in Accounting, Business, Finance, MIS or Computer Science or five years of accounting software experience
• Experience with Microsoft Dynamics-GP software in either a consulting or work role is required. An accounting, distribution or manufacturing background is helpful.
• Functional experience in Human Resources, Payroll, Manufacturing and Distribution
• Microsoft Certifications on the current versions of the software is desired
• Basic technical knowledge and ability to deliver support over the support, online and face to face
• Ability to identify and troubleshoot functional, performance system and interface issues
• Customer Service focused with excellent communication and organizational skills
• Experience dealing directly with clients and work with all levels of management
• Must be flexible, value teamwork and joint collaboration and be responsible for successful completion of tasks.
• Must be US Citizen

Mail resume and transcripts by June 8, 2012 to: DFC Consultants, Ltd., Attn: Human Resources, 1320 1st Ave N, Fargo, ND 58102 or e-mail at careers@dfcconsultants.com.

 

CRM Solution Consultant

We're looking for a CRM Solution Consultant to drive Microsoft CRM implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you'll become the main contact person for the customer to manage their project to make sure its delivered on-time and on-budget. You'll work with the customer to define their requirements and then you'll design and lead the system architecture process. Once that's complete, you'll implement most of their customizations yourself using the Microsoft CRM web-based customizations tools. You won't need to program any custom code or configure the customer's network, but you'll need to understand how those related technologies work.
RESPONSIBILITIES:

• Conduct discovery meetings with customers and prospects to understand their sales, marketing and customer service requirements
• Configure/customize Microsoft CRM using web-based administration tools (form layout, workflow design, view creation, etc.)
• Work with developers to define and create specifications for any custom code or data migration requirements
• Create reports using SQL Server Reporting Services
• Create and manage project timelines to ensure on-time and on-budget delivery
• Train end-users
• Create knowledge transfer documentation
• Test that our customizations meet the customer's requirements
• Other assignments/projects as directed by management

Desired Skills & Experience

• Bachelors Degree in Business Systems or related field (MBA a plus)
• Minimum of two years of experience in project management, system design, or information systems
• Minimum of one year experience (or 5+ projects) implementing Microsoft Dynamics CRM.
• Familiar with relational database concepts
• Self-starter and be able to handle multiple tasks and priorities
• Must have excellent communication, leadership and client development skills
• Microsoft CRM certifications a plus, but not required
• Up to 25% out-of-town travel required for this job

Full-time position.  DFC offers a full benefits package.  Salary is dependent upon experience.
DFC Consultants is a Microsoft Gold Certified Partner  with offices in Fargo, Bismarck and Dickinson.
Submit your resume to:
Human Resources
DFC Consultants, Ltd.
1320 1st Ave N
Fargo, ND 58102
Or email careers@dfcconsultants.com